• View
  • Garden
  • Swimming Pool
  • Free WiFi
  • Terrace
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Set amongst tropical gardens, Fairmont The Norfolk offers luxury accommodation in an early 19th-century colonial building. It includes a fitness centre with sauna, 6 restaurants and a heated outdoor pool. Elegantly decorated rooms include a flat-screen TV, marble bathroom and views of the surrounding garden. More spacious suites feature a separate seating area and some have a large, furnished terrace. The Norfolk features a modern-style American steak house, a classically furnished wine bar serving hors d'oeuvres and a poolside restaurant. Historical Lord Delamere Terrace restaurant and bar provides an international à la carte menu and drink selection. Free WiFi is available on site. Shopping and cultural tours of Nairobi can be organised at the 24-hour front desk. The gym has personal trainers and daily classes as well as a steam room and massage facilities. Business guests are also offered a complimentary return shuttle to their office with free WiFi on board. A collection of Kenyan history and culture can be seen at the National Museums of Kenya, a 15-minute walk. A shuttle is available at a fee for Jomo Kenyatta International Airport, 18 km away.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

Situated in the real heart of Nairobi, this hotel has an excellent location score of 8.7

FREE parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
2 single beds
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
8.9
Comfort
8.9
Value for money
7.9
Location
8.7
Free WiFi
9.0
High score for Nairobi
Select topics to read reviews:

See what guests loved the most:

  • Yvette
    United Kingdom United Kingdom
    Excellent location. Luxurious decor. Colonial feel. Excellent staff & transport. Best cocktail bar in Kenya.
  • Yvette
    United Kingdom United Kingdom
    Excellent, home from home with the best cocktail bar in Kenya.
  • Helen
    United Arab Emirates United Arab Emirates
    The property is beautiful. Fabulous grounds and a nice pool. The fine dining restaurant TATU was delightful and the staff were very helpful and really nice.

Hotel surroundings

Restaurants
3 restaurants on site

  • Lord Delamere Terrace
    • Cuisine
      African • American • Greek • Indian • Mediterranean • Pizza • Seafood • Asian • International
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Tatu Restaurant
    • Cuisine
      Seafood • Steakhouse • International
    • Ambiance
      Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Cin Cin Bar and lounge
    • Cuisine
      International
    • Ambiance
      Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free

Facilities of Fairmont The Norfolk
Great facilities! Review score, 8.5

Most popular facilities
  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Free parking
  • Spa and wellness centre
  • 3 restaurants
  • Bar
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Temporary art galleries
  • Game drives
  • Evening entertainment
  • Golf course (within 3 km)
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • Arabic
  • German
  • Greek
  • English
  • French
  • Swahili

House rules

Fairmont The Norfolk takes special requests - add in the next step!

Check-in

From 12:00 to 00:00

Check-out

From 09:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
US$0 per child, per night

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Fairmont The Norfolk accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Fairmont The Norfolk

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Fairmont The Norfolk is from 12:00, and check-out is until 12:00.

  • Fairmont The Norfolk has 3 restaurants:

    • Cin Cin Bar and lounge
    • Tatu Restaurant
    • Lord Delamere Terrace

  • Fairmont The Norfolk offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Golf course (within 3 km)
    • Evening entertainment
    • Couples massage
    • Happy hour
    • Spa/wellness packages
    • Personal trainer
    • Fitness
    • Live music/performance
    • Steam room
    • Fitness/spa locker rooms
    • Hand massage
    • Game drives
    • Neck massage
    • Temporary art galleries
    • Fitness classes
    • Tour or class about local culture
    • Spa facilities
    • Themed dinner nights
    • Head massage
    • Swimming Pool
    • Back massage
    • Full body massage
    • Spa lounge/relaxation area
    • Foot massage

  • The prices at Fairmont The Norfolk may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Fairmont The Norfolk is 1 miles from the centre of Nairobi. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Fairmont The Norfolk include:

    • Double
    • Triple
    • Suite
    • Twin